Project Overview
Living is a property finding website. The main users are family, business owners and other type of people who is looking for apartments. The goal is to give clear idea about the apartment before visiting physically, for that need to focus easily and user friendly searching experience to users
Date: July 2022 to August 2022
Role: UX Designer
Project Goal
Living website goal is to give clear idea about each apartment and users can filter any type of apartment as per their needs
Responsibilities
Conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, iterating on designs and responsive design.
Target Audients
The main users are family, business owners and other type of people who is looking for apartments. The goal is to give clear idea about the apartment before visiting physically, for that need to focus easily and user friendly searching experience to users
Challenges
Available apartment listing website are either specific company or completely for public both are not giving clear idea about users needs. Need to contact physically If users need more details about the property.
Meet the users
- Name: Alex
- Age: 34
- Occupation: Business
Alex is a business person, he would like to buy a new apartment in the city. Many agents are calling and disturbing every time and they cannot meet his requirements. So Alex need a solution to find best property without contacting any of them. But there are concerns that he will be able to meet the requirements
Sitemap
Difficulty with website navigation was a primary pain point for users, so I used that knowledge to create a sitemap.
Paper Wireframe
Taking the time to draft iterations of each screen of the app on paper ensured that the elements that made it to digital wireframes would be well-suited to address user pain points.
Digital wireframes
As the initial design phase continued, I made sure to base screen designs on feedback and findings from the user research.
Findings After Usability Study
These were the main findings uncovered by the usability study:
- Users get more idea if we give badge in each item like sale or rent
- Users get a clarity for the apartment layout if we give a floor plan for each apartments
- Users easily get the previous search items if we save the history
Mockup
What I learned ?
I learned that even a small design change can have a huge impact on the user experience. The most important takeaway for me is to always focus on the real needs of the user when coming up with design ideas and solutions.
What is Next?
- Conduct follow-up usability testing on the new website.
- Identify any additional areas of need and ideate on new features.
